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WORK EXPERIENCE
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April 2011 - Present
Director of Infrastructure
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Rovi Corporation
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San Luis Obispo, CA
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- Engineering systems integration for a combined organization of over 1000 worldwide engineers;
- Design, training and deployment of Test Case Management system to be adopted across the global company in under 3 months!;
- Improvements in legacy systems to support Continuous Integration build environments and integrated automated testing;
- Took on corporate Atlassian stack management with no increase of head count including Jira, Confluence and Fisheye/Crucible;
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July 2010 - April 2011
Director of Infrastructure
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Sonic Solutions
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San Luis Obispo, CA
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- Infrastructure integration for 2 company acquisitions (Retrospect, Jukefly);
- Project Management / Defect tracking;
- Designed and implemented Project Management / Defect tracking overhaul;
- Savings of $65k annually;
- Managed Systems overhaul of unmaintainable 15+ year old software build manager into web based solution;
- Enabled rapid updates without tier one system downtime;
- Design and development of Executive Dashboard project portfolio metrics;
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June 2008 - July 2010
Senior Infrastructure Manager
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Sonic Solutions
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San Luis Obispo, CA
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- Oversight and approval of annual capital budgets and IT infrastructure planning;
- Management and escalation support of business critical applications including:
- Source Code Management (Perforce)
- Software build and delivery system
- Proposal and implementation of quality improvement programs, saving upwards of $50k in support costs over 6 months;
- Implementation of global travel cost savings of $15k annually utilizing Web 2.0 technologies including VOIP, Wiki, screencasting and Live Meeting;
- Proposal and deployment of virtual machine technology for software build processes, streamlining the delivery pipeline and saving 10k annually;
- Business process design and implementation for globally distributed and organizationally diverse engineering teams including;
- Refined project milestone criteria to achieve measurable quality benchmarks;
- Supply chain design for global distribution of computer hardware and devices;
- Developer, training master and content editor for company wide intranet including Sharepoint and Mediawiki;
- Tools Integration supervisor for two company acquisitions (Simple Star Online, CinemaNow) bringing varied Source Code Mangement (Subversion, SourceSafe), Bug Tracking (Mantis, Bugzilla) and build environments (ANT/Cruise Control) into existing systems;
- Supervison of two new test automation initiatives for OS X (Applescript) and web (Selenium);
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January 2005 - June 2008
Senior QA Manager
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Sonic Solutions
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San Luis Obispo, CA
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- Project Management of large scale deliveries and aggressive schedules to retail, OEM, VLP and direct channels resulting in annual revenues of 38 million dollars;
- Utilizing global resources to create "follow the sun" testing coverage;
- Expanding test automation coverage areas to include regression and stress testing;
- Expert application and web testing skills in feature, regression, stress, negative, exploratory and validation methodologies;
- Shipped three major versions of the flagship "Easy Media Creator" product lines securing 90% revenue dominance in the category;
- Refreshed OEM and VLP channels from legacy "RecordNow!" product line to "Creator";
- QA process authoring and practice of waterfall, just in time, and agile;
- Integration of major acquisition (Roxio) test process' and scale to meet higher retail demands;
- Documenting quality and development process work flows for global departmental consumption;
- Piloted new hire training program with intensive focus on essential skills to get employees productive within a week;
- Oversight of multiple released "1.0" software initiatives;
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May 2004 - January 2005
QA Lead
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Sonic Solutions
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San Luis Obispo, CA
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- Risk analysis and test plan development for number one selling product line (RecordNow!) to tier one OEM customers such as Dell, HP, IBM (Lenovo), Sony, Toshiba etc
- Leadership and product expert assisting sales, marketing and engineering staff with product line expertise;
- Served as primary voice of the customer and their quality demands when determining product worthiness to ship;
- Assistance with other company efforts to test and deliver deadline driven software;
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October 2003 - May 2004
QA Engineer
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Sonic Solutions
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- Test case execution and bug write ups for top selling OEM products (MyDVD, RecordNow!) worth over $30m annually;
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January 1999 - October 2003
Owner
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ARG Multimedia
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Grover Beach, CA
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- User Experience production for corporate and small business customers;
- Macromedia Flash based product demos;
- Product launch and customer relations web portals utilizing industry standard tools (Photoshop, Dreamweaver);
- Freelance QA work for e-commerce and real estate web portals;
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October 2000 - October 2001
QA Intern
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Veritas Software
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San Luis Obispo, CA
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- Test case execution and bug hunting of CD / DVD mastering (MyCD) and disaster recovery software (BackupExec);
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January 1999 - September 2000
Technical Support
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OneMain.com (Earthlink)
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San Luis Obispo, CA
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- First line ISP technical support;
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