|
WORK EXPERIENCE
|
|
-
|
|
June 2008 - Present
Senior Infrastructure Manager
|
Sonic Solutions
|
San Luis Obispo, CA
|
- Oversight and approval of annual capital budgets and IT infrastructure planning;
- Management and escalation support of business critical applications including:
- Source Code Management (Perforce)
- Software build and delivery system
- Direct supervision of 12 reports
- 7 local, 3 remote US, 2 China
- Proposal and implementation of quality improvement programs, saving upwards of $50k in support costs over 6 months;
- Implementation of global travel cost savings of $15k annually utilizing Web 2.0 technologies including VOIP, Wiki, screencasting and Live Meeting;
- Proposal and deployment of virtual machine technology for software build processes, streamlining the delivery pipeline and saving 10k annually;
- Business process design and implementation for globally distributed and organizationally diverse engineering teams including;
- Refined project milestone criteria to achieve measurable quality benchmarks;
- Policy for test automation worthiness
- Supply chain design for global distribution of computer hardware and devices;
- Evangelist, training master and content editor for company wide intranet including Sharepoint and Mediawiki;
- Integration supervisor for two company acquisitions (Simple Star Online, CinemaNow) bringing varied Source Code Mangement (Subversion, SourceSafe), Bug Tracking (Mantis, Bugzilla) and build environments (ANT/Cruise Control) into existing systems;
- Supervison and design assistance with two brand new test automation frameworks for OS X (Applescript) and web (Selenium);
-
|
|
January 2005 - June 2008
Senior QA Manager
|
Sonic Solutions
|
San Luis Obispo, CA
|
- Personnel management of 7+ direct reports;
- Additional matrix managed reports in China offices;
- Project Management of large scale deliveries and aggressive schedules to retail, OEM, VLP and direct channels resulting in annual revenues of 38 million dollars;
- Utilizing global resources to create "follow the sun" testing coverage;
- Expanding test automation coverage areas to include regression and stress testing;
- Expert application and web testing skills in feature, regression, stress, negative, exploratory and validation methodologies;
- Shipped three major versions of the flagship "Easy Media Creator" product lines securing 90% revenue dominance in the category;
- Refreshed OEM and VLP channels from legacy "RecordNow!" product line to "Creator";
- QA process authoring and practice of waterfall, just in time, agile and fort night development methods;
- Integration of major acquisition (Roxio) test process' and scale to meet higher retail demands;
- Process improvement authoring and implementation as related to the software development life cycle;
- Creating new test initiatives such as automated test suites, test case management, asset management;
- Documenting quality and development process work flows for global departmental consumption;
- Initiated and updated new hire training program with intensive focus on essential skills to get employees productive within a week;
- Oversight of multiple released "1.0" software initiatives (BackOnTrack, Crunch);
-
|
|
May 2004 - January 2005
QA Lead
|
Sonic Solutions
|
San Luis Obispo, CA
|
- Risk analysis and test plan development for number one selling product line (RecordNow!) to tier one OEM customers such as Dell, HP, IBM (Lenovo), Sony, Toshiba etc
- Leadership and product expert assisting sales, marketing and engineering staff with product line expertise;
- Served as primary voice of the customer and their quality demands when determining product worthiness to ship;
- Assistance with other company efforts to test and deliver deadline driven software (BackupMyPC, MyTivoToGo, SDMX, Cineplayer, MyDVD);
-
|
|
October 2003 - May 2004
QA Engineer
|
Sonic Solutions
|
|
- Test case execution and bug write ups for top selling OEM products (MyDVD, RecordNow!);
-
|
|
January 1999 - October 2003
Owner
|
ARG Multimedia
|
Grover Beach, CA
|
- User Experience production for corporate and small business customers;
- Macromedia Flash based product demos;
- Product launch and customer relations web portals utilizing industry standard tools (Photoshop, Dreamweaver);
- Freelance QA work for e-commerce and real estate web portals;
-
|
|
October 2000 - October 2001
QA Intern
|
Veritas Software
|
San Luis Obispo, CA
|
- Initiation to test process and methodologies;
- Test case execution and bug hunting of CD / DVD mastering (MyCD) and disaster recovery software (BackupExec);
Career Path: Asst. Producer --> QA Analyst-
|
|
January 1999 - September 2000
Technical Support
|
OneMain.com (Earthlink)
|
San Luis Obispo, CA
|
- First line ISP technical support;
-
|
